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ITIC One LMS

Exams and proctoring

Proctored exams,
decided by your team.

Choose when each exam opens and how many attempts each candidate gets. Proctoring checks each candidate in, watches and scores each attempt, and only the doubtful ones reach your team.

ContactHow an exam is built

  • Open when you choose

    Each exam has its window and its number of attempts, and every attempt runs its full time.

  • Watched and scored

    Proctoring watches the camera, microphone and screen, and gives each attempt an Integrity score.

  • Decided by people

    Only doubtful attempts reach your team, and voiding one takes two people and a chance to reply.

How it works

How an exam is built

From the first question to each candidate's result.

  1. 1

    Write and vet questions

    Each question sits under a skill, with a difficulty. Someone who didn't write it vets it against a checklist before it can go on a paper.

  2. 2

    Set a Paper Plan

    Choose how many questions each skill gives and the mix of easy, medium and hard. The plan also sets the time allowed and the Pass mark.

  3. 3

    Give each candidate their own paper

    Papers are drawn to the plan ahead of the exam, each with the same skills at the same difficulty. Each has a Paper ID, kept with the attempt.

  4. 4

    Grade by skill

    Answers are scored automatically, except written ones, which your team grades without seeing whose they are. Each result gives a score for every skill.

Windows and attempts

Open each exam when you choose

Set when an exam opens and, if you like, when it closes. An attempt started in time runs its full length, and is submitted for the candidate when time runs out.

  • From 1 to 10 attempts for each candidate, and none after a pass.
  • A waiting period of some days between attempts, if you want one.
  • An extra attempt for one candidate, granted by an Org Admin with a reason.

Check-in

Every candidate checked in before they start

Before a proctored attempt, each candidate agrees to proctoring, checks their computer and checks in. The attempt can’t start until all three are done.

  • Proctoring consent: what’s recorded, where it’s kept and for how long, agreed to before every attempt.
  • System check: a supported browser, camera and microphone, the entire screen shared, and one monitor.
  • ID and face: with ID card verification on, a selfie and a photo of their ID card, with their name checked against it.

Proctoring tiers

Choose how closely each exam is watched

Choose a tier for each exam, then switch single Monitors on or off. Or leave proctoring off for an exam that doesn’t need it.

  • Standard: Face detection, Noise detection, Tab-switch detection, Random photos and Multiple-monitor detection.
  • Verified: all of Standard, with ID card verification and Impersonation detection.

Integrity score

Every attempt scored, so your team sees only the doubtful ones

Proctoring gives each attempt an Integrity score from 0 to 100, which sets its Triage band. The bands are the same for every organisation.

  • Auto-clear, from 80: cleared, with no review.
  • Single review, from 50: one person decides, though a void still takes two.
  • Dual review, below 50: two people decide, the second without seeing the first.
  • A failed ID check, a missing report or a Live note sends an attempt to review, whatever its score.

Cases

Two people to void, and a chance to reply

Attempts in review wait in the Case queue for a Reviewer or an Org Admin, with what proctoring recorded. The candidate’s result is held until the Case is decided.

  • Each Finding is Clear, Warn or Void, with a reason.
  • The Dual-review gate: a Dual review, and any void, needs two people. Nobody can skip it.
  • Right of reply: a candidate facing a void has 7 days to answer in writing.
  • Final decision: an Org Admin then voids, warns or clears, with a note the candidate sees.

Live monitoring

Watch attempts as they’re sat

Switch on Live monitoring for a proctored exam, and Reviewers and Org Admins can watch its attempts live: each candidate’s camera and entire screen, without sound, up to 6 each at a time.

  • A Live message to the candidate, shown as from your organisation’s reviewer.
  • A Live note on a concern, which sends the attempt to review.
  • Nothing watched is recorded, only who watched and when.

FAQ

Good to know

Something else? Write to us.

Can candidates sit an exam on a phone?

No. Exams are sat on a desktop or laptop, in a window at least 1024 pixels wide. Proctored exams also need a supported browser, a camera and a microphone.

Does proctoring decide on its own?

Only to clear an attempt that scores 80 or more. Every other attempt waits for your team, and none is voided without two people agreeing and the candidate having 7 days to reply.

Can a candidate have another attempt?

Yes, while the exam’s window is open, if it allows more than one and they haven’t passed. Their last result must be out first, and any waiting period over. An Org Admin can also grant one candidate an extra attempt, with a reason.

What does a candidate see while their attempt is in review?

Their result shows as held for review until the Case is decided. If a void is proposed, they’re asked for their reply.

How long is proctoring Evidence kept?

Our copy is deleted 90 days after an attempt’s outcome is final, or a year after if it was voided. AutoProctor, our proctoring provider, deletes its copy within 6 months.

Is Live monitoring recorded?

No. Nothing watched is kept, only who watched and when. Candidates are told before they start, in the Proctoring consent.

Can we sell an exam on its own?

Yes. An Exam Product sells it alone, free or at a Price, in your Catalogue. An exam attached to a course can also be sold with it, as a Course + Exam Product.

Platform

More of the platform

Want to run your exams here?

We set up each organisation ourselves. Write to us about yours.

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